"Top performers in most jobs are twelve times more productive than weak performers and 127% more productive than average performers. EQ accounts for more than 60% of job performance."
Bradberry and Greaves 2003
Why investing in Emotional Intelligence workplace programs is a sound Return on Investment (ROI)
Because:- Leaders with higher emotional intelligence motivate and empower employees to perform at an optimum level
- Employees with higher emotional intelligence have higher job performance
- Teams with higher emotional intelligence work more harmoniously, efficiently and successfully
- Building a more powerful sales force
- Bolstering customer service
- Improving operational efficiency
- Attracting and retaining key staff
- Growing profits and increased market share